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the practice of optimizing existing business processes in order to meet best market standards and improve customer experience, olemasolevate äriprotsesside optimeerimine, et vastata parimatele turustandarditele ja parendada kliendikogemust
process improvement . Teenuste valdkonna terminibaas. Estonian Language Institute, Sõnaveeb 2026. https://sonaveeb.ee/search/unif//tee/process%20improvement/1/est (06.07.2026)
