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paljudest mitteilmsetest või mitte kergesti nähtavatest elementidest koosnev klienditeekond, purchasing process makes people go round and round, back and forth between ads, forums, social media, e-commerce websites, emails, blogs, etc
non-linear customer journey . Teenuste valdkonna terminibaas. Estonian Language Institute, Sõnaveeb 2026. https://sonaveeb.ee/search/unif//tee/non-linear%20customer%20journey/1/eng (03.07.2026)