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osa kvaliteedijuhtimisest, mis keskendub usalduse loomisele, et kvaliteedinõuded täidetakse, part of quality management focused on providing confidence that quality requirements will be fulfilled
kvaliteedi tagamine . Teenuste valdkonna terminibaas. Estonian Language Institute, Sõnaveeb 2026. https://sonaveeb.ee/search/unif//tee/kvaliteedi%20tagamine/1/est (05.07.2026)
