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protsess, mille käigus tehakse inimestele midagi vähem ebameeldivat ja sobivamat, the process of making something less unpleasant and more suitable for people
humanization . Teenuste valdkonna terminibaas. Estonian Language Institute, Sõnaveeb 2026. https://sonaveeb.ee/search/unif//tee/humanization/1/eng (02.07.2026)