en

empathy

1

Terminological databases

Teenuste valdkonna terminibaas

ID 613880 Last modified 03.01.2022
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  • osadustunne teise inimesega, tema omaduste, seisundite ja käitumisega
  • the ability to share someone else's feelings or experiences by imagining what it would be like to be in that person's situation
empathy
Usage examples
  • instead of potentially frustrating a customer, using empathy can help improve the situation, increase customer satisfaction, and improve the customer experience

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