en

complaints handling

1

Terminological databases

Teenuste valdkonna terminibaas

ID 614945 Last modified 10.01.2022
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  • protsess, mis kajastab tootjate ja klientide vajadusi ning suurendab suhtlemist
  • is about resolving individual complaints and identifying opportunities to make systemic improvements
  • the system by which a company deals with customers' complaints
kaebuste käsitlemine
Usage examples
  • sul on õigus teada, kuidas toimub ettevõtte sisene kaebuste lahendamise protsess ja kuhu pöörduda juhul, kui vaidlus ettevõtjaga kokkuleppel ei lahene
complaints management
Usage examples
  • the goal of modeling the complaints process is to standardize it to provide guidelines and support to the customer service workers in charge of that process

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