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<customer satisfaction> individual person assigned by a dispute resolution process provider to assist the parties in resolving a dispute, kliendirahulolu vaidluste lahendamise protsessi pakkuja poolt poolte vaidluse lahendamisel abistamiseks määratud üksikisik
vaidluste lahendaja . Metroloogia terminibaas. Estonian Language Institute, Sõnaveeb 2026. https://sonaveeb.ee/search/unif//mea/vaidluste%20lahendaja/1/est (15.09.2026)
