organisatsioonide vahel sõlmitava teenuslepingu osa, kus lepitakse kokku teenuste kindlas tasemes, eelkõige seoses andmesideteenuse kvaliteedi ja toimivusega
that part of a service contract between organisations in which a certain level of service is agreed, in particular in relation to the quality and performance of the data communications service
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Valdkond ICAO lisade põhjal loodud klassifikaatori järgi: Lennuliikluse korraldamine
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