de

vorfall

1

Terminological databases

Kooliinformaatika terminibaas

ID 1123703 Last modified 11.10.2024
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Domain information systems & networks
  • IT teenuse planeerimata katkemine või kvaliteedi langus
  • ootamatu sündmus, mille tagajärg (enamasti soovimatu) on määratletud sõltuvalt valdkonnast
  • an unplanned interruption to an IT Service or a reduction in the Quality of an IT Service
Good to know
  • Konfiguratsioonielemendi tõrge, mis pole veel teenusele mõju avaldanud, on samuti intsident. Näiteks ühe kõvaketta tõrge kettamassiivis.
Good to know
  • Failure of a Configuration Item that has not yet impacted Service is also an Incident. For example Failure of one disk from a mirror set.

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