et

omnikanal

1 substantive NEW 2019

EKI Combined Dictionary 2026

Last modified 08.06.2026

Meanings

new word (e-kaubanduses:) erinevate elektrooniliste kanalite kombineerimine kliendi tellimuse täitmiseks
Usage examples
  • Klienditeeninduse omnikanal.
  • Mitmel iseseisval kanalil põhinev jaemüük on asendunud omnikanali lahendusega.

Terminological databases

Turunduse terminibaas

ID 1158590 Last modified 08.06.2026
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  • suhtlus- ja müügikanalite (füüsiline pood, e-pood, äpp, sotsiaalmeedia) ühendamine ühtseks tervikuks, et võimaldada kliendil alustada ostuteekonda ühest kohast ja lõpetada teises kohas, tagades sujuva ostukogemuse
kanaliteülene strateegia
Usage examples
  • Kuivõrd tarbija käsitleb kaupmeest ühena, sõltumata kanalist (pood, e-pood, mobiili äpp) ning ootab sama infot ja käitumist kõigist kanalitest, peaks ka kaupmees vaatlema kogu kaubandust ühena – nn. omnikanal printsiibist lähtuvalt.
omnichannel
Usage examples
  • Omnichannel marketing is 100% customer-centric. It uses a data-led, AI-driven approach to understand complex data points such as customer behavior, preferred channels and lifecycle stage (to name a few) to determine, you guessed it, which messages to send to which customers through which channels at what times. This includes traditional and digital channels, point-of-sale, and physical and online experiences.The result is a seamless, deeply personalized customer experience that has a much higher probability of driving sales.

Word forms

Inflection Type 2e

omnikanal omnikanalid
omnikanali omnikanalite
omnikanalit omnikanaleid

Etymology not available

Related words not available

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