formaalne protsess organisatsioonis muudatuste süstemaatiliseks juhtimiseks, nii et muudatustest tulenevad ohud oleksid tuvastatud ja riskid maandatud muudatuste planeerimisel ja rakendamisel, a formal process to manage changes within an organization in a systematic manner, so that changes which may impact identified hazards and risk mitigation strategies are accounted for, before the implementation of such changes, managing the implementation of change in an organization in a planned and communicative manner to minimize any negative consequences and maximize the opportunities presented