the operational techniques and the activities which sustain a quality of product or service that will satisfy given needs; also the use of such techniques and activities; any control other than those referred to above to ensure that the goods correspond to the minimum international or national definitions of quality specified by relevant laws and regulations
2. The measures to improve transport and storage conditions referred to under (b) in the second paragraph of Article 1 of Regulation (EC) No 399/94 shall concern one or more of the following measures: ... - the equipping of sample control laboratories...
1. ... samples of reference substances approved by the World Health Organization (WHO) which are intended for use in the quality control of materials used in the manufacture of medicinal products ...
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