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meetod kogu organisatsiooni konkurentsivõime, tulemuslikkuse ja paindlikkuse suurendamiseks, the involvement of all of a company's managers and employees in making sure that its products and services are all of a high standard and exactly as designed
total quality management . Andmeanalüüsi ja statistika oskussõnastik. Estonian Language Institute, Sõnaveeb 2026. https://sonaveeb.ee/search/unif//aso/total%20quality%20management/1/eng (03.08.2026)
