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ülevaate andmine teenuse hetkeseisust ja pakutava teenuse kättesaadavusest ning kvaliteedist, seeks to assess how well a service is achieving its intended aims
teenuse hindamine . Teenuste valdkonna terminibaas. Estonian Language Institute, Sõnaveeb 2026. https://sonaveeb.ee/search/unif//tee/teenuse%20hindamine/1/est (06.07.2026)
