Jaapanist pärit juhtimismeetod (Kaizen), mille järgi tehakse igapäevaselt ja järjepidevalt lihtsaid samme, mis viivad tootmise ja kvaliteedi paranemiseni
the process of making regular small changes and improvements to the products, services, etc. of a company rather than a few big changes
continuous improvement is an ongoing effort to improve all elements of an organization. It rests on the belief that a steady stream of improvements, diligently executed, will have transformational results