et

kliendikesksus

1

Terminological databases

Teenuste valdkonna terminibaas

ID 614720 Last modified 10.01.2022
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customer focus
customer centricity
  • mõtteviis, mis on kogu organisatsiooni uskumus, et kliendid on kõige olulisemad
  • the ability to consistently build long-term relationships based on the delivery of a service, product or value
customer focus
Usage examples
  • although sales and customer service staff are on the front line dealing with customers, improved customer focus should be a company-wide priority
customer centricity
Usage examples
  • customer centricity is an organizational mindset that places customers, rather than product or sales, at the center of the business

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