süstemaatiline ennetav hindamismeetod, et teha kindlaks, kus ja kuidas tervishoiuteenuse osutamise protsess võib ebaõnnestuda, milline on erinevate tõrgete suhteline mõju ning millised on protsessi ne, a systematic, proactive method for evaluating a process to identify where and how it might fail and to assess the relative impact of different failures, in order to identify the parts of the process t