agent – klient- v serverrakendust esindav ning tema jaoks informatsiooni ettevalmistav ja vahetav programm v protsess, sh nt andmeotsinguks, võrguliikluse seireks jne
Use of these multimedia services by business and residential users should be encouraged, as should the integration of new service elements such as automatic translation, speech recognition, graphical user interfaces, intelligent agents and tools for user interaction and personalization.
