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a systematic review of all steps and procedures followed to perform a given activity. It is a description of the way a particular task is done within an organization, kirjeldab kõiki nõutud tegevusi ning paigutab need loogilisse järjestusse
protsessiskeem . Teenuste valdkonna terminibaas. Estonian Language Institute, Sõnaveeb 2026. https://sonaveeb.ee/search/unif//tee/protsessiskeem/1/est (06.07.2026)